“I am a pediatrician. I was able to put my faith into practice at work one day when one of my patient's parents called irate and cursing at my employees...
...because she thought that one of her children's medications was not called in and she was getting the run around. Finally, she spoke to me and proceeded to curse me out and tell me how unprofessional my office was. I tried to calm the situation (as I usually can by explaining to her that it was a miscommunication), however she told me that she didn't want to hear what happened, she just wanted me to fix the problem and she would never be returning. I was hurt, shocked and angered by what had happened, and my plan was to send her case to my office manager, and never see her again.
However, my spirit wouldn't rest, so I asked my husband to go through one of TC2W tools with me. After using the tool, I was able to see the situation differently - how God would have wanted me to handle it. The next day I called her and did not try to explain what had happened. Instead, I told her that I heard her say that she had been sick and I wanted to just ask how she was doing. I explained that God had put her on my heart and that he loves her, and if there was anything that I could do to help the situation, to please let me know. She began to cry and said that she couldn't believe that after she treated me so poorly and cussed me out, that I would call and check on her. She thanked me and hung up.
I know that it was TC2W tool that allowed me to see through my anger and ego - that guided me to see the situation through God's lens."